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  2. Restaurant Owners

    Don't miss out on the opportunity of a lifetime - join us and see sales soar



    How do I add my takeaway to your website?
    Take a look at our takeaway owners section or email us at admin@realtimestore.com. A member of our sales team will soon be in touch.

    What will joining cost?
    Take a look at our takeaway owners section or email us at admin@realtimestore.com for more info.

    What about any daily specials that I might offer?
    If you provide it, we can cater for it. Just let us know what you want.

    Can I update my menu?
    Email us at support@realtimestore.com and allow 48 hours for changes to be made. Eventually, we will provide you with a facility to update your menu online. Further details about this facility will be posted here in due course.

    Can I make changes to my account?
    Email us at admin@realtimestore.com and we'll advise.

    Can I edit / delete an order?
    Email us at admin@realtimestore.com. We will edit all orders. We do not delete orders from our database as these records help us to maintain the required audit trail.

    How do I pay my bill?
    There are various ways and you will get a statement frequently with all the details of the transactions. You can pay by: -

    BACS (Banks Automated Clearing System). This is our recommended form of payment for convenience and avoiding late fees. Set up automatic payment of your monthly invoice as a withdrawal from your bank account.

    OR

    Payment by credit card using our on-line payment facility.

    OR

    Mail payment to: -

    Realtime Store Limited
    Ingles Manor
    Castle Hill Avenue
    Folkestone
    Kent CT20 2RD

    What if I have query with my bill?
    If you feel your bill is incorrect, email our accounts department at admin@realtimestore.com. We will investigate and get back to you within 48 hours.